"Mm… I guess just be nicer, in general, you know, like don’t be really rude. There’s a lot of really rude people, especially when you’re out in public. Not all the time, but you know, sometimes. So I just think, that would probably make things better."
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What I found most appealing was the way that the practice of etiquette lets you draw a protective circle around yourself and your emotions. By following the strictures in the book, you could drag yourself through a terrible situation and when it was all over, you could throw your white gloves in the dirty laundry hamper and move on with your life. I figured there was a big world out there and etiquette was going to come in handy along the way.
This may be as close as Richmond gets to tech celebrity.